Policies and Procedures
- Upon receipt of your deposit, a confirmation of your reservation will be sent to you. After receipt of your final payment, you will be provided complete details of the tour. Please feel free to call us with any questions you may have.
- Our tours are designed for persons of reasonably good health and include a substantial amount of walking. Most of the gardens and sites we visit do not have facilities for folks with limited mobility. Please contact us if you have any questions about the suitability of our tours for you.
- Please provide us with the name, address, and phone number of an emergency contact at least two weeks before the tour.
- Your deposit is refundable up to one month from the start of the tour you've chosen less a $50 administrative fee. All deposits and payments after that date are non-refundable. Once a tour has commenced there can be no refund on unused portions. If the tour is canceled for lack of participation, you will be notified and a full refund will be issued. Garden Discovery Tours is not responsible for any airline penalties due to trip cancellation.
- Our tour goes on rain or shine, so be sure to bring appropriate light rain gear and a compact umbrella. Expect warm temperatures, and we encourage you to bring sunscreen, a hat and bug spray if necessary.
- We will have ice cold beverages on board for you to enjoy.
- We recommend that you wear hiking shoes or tennis shoes with a good grip.
- Smoking is not permitted during garden walks, on the motor coach, or in the homes and gardens.
- Unforeseen circumstances may require us to alter the itinerary, but to the greatest extent possible we will honor the publicized visits to great gardens and homes.
- Receipt of tour deposit and reservation is deemed to be consent to the above policies and conditions.
- Garden Discovery Tours views our tours as a joint venture with our tour participants and ask you to come on the tours with enthusiasm, a willingness to share gardening experiences, thoughtful appreciation and consideration of the gardens we visit, and a respectful attitude toward your tour hosts. We'll do everything in our power to make this a relaxing, exciting, and fun experience. Please feel free to call us if you have any questions. We'd love to hear from you! (336) 288-1314
